Terms of Service

1. Agreement

These Terms are between ARIFLOGS SERVICES LLC, trading as Every Sent (“we” or “us”), and the person or business using Every Sent (“you”). By creating an account or using Every Sent, you agree to these Terms, our Data Processing Addendum and our Refund Policy, which are part of them. Our Privacy Policy explains how we handle personal data.

You must be at least 18, or the age of majority where you live, and able to enter a contract. If you use Every Sent for a business, you confirm you can bind that business.

2. What Every Sent does

Every Sent automates messages on the Instagram accounts and Facebook Pages you connect. It answers comments and messages (and story replies on Instagram) with DMs, collects details people choose to share, and gives your team a shared inbox. Instagram needs a Business or Creator account, connected with Instagram Login. Facebook needs a Page you manage, connected with Facebook Login for Business.

Every Sent depends on Meta’s APIs for Instagram and Messenger, which Meta controls. Meta can change, limit or stop them, and some features may change or stop working as a result. We aren’t affiliated with Meta. We may add, change or remove features. Features marked as beta may be incomplete.

3. Your account and team

Keep your sign-in email secure. You’re responsible for everything done in your workspaces, including by teammates you invite, and for the roles you give them. Tell us right away at hello@everysent.com if you think someone used your account without permission.

4. Meta’s rules and acceptable use

You must follow Instagram’s Terms of Use and Community Guidelines, Facebook’s Terms of Service and Community Standards, Meta’s Platform Terms, the Messenger Platform policies and the laws that apply to your messages. In particular, you must not use Every Sent to:

• send spam or messages people didn’t ask for. Automations should answer someone who commented, replied or messaged you;
• mislead people about who you are or what you offer, or send links to scams, malware or phishing pages;
• harass or threaten anyone, or send hateful, sexual or violent content;
• promote illegal goods or services, or anything Meta doesn’t allow;
• collect passwords, payment card numbers, government ID numbers, health details or other sensitive data in DMs;
• knowingly message children;
• get around Meta’s limits, or probe, overload, copy or reverse engineer Every Sent.

We may pause automations or suspend an account to stop a breach of this section, protect people or keep our access to Meta’s platforms. Where we can, we tell you first and give you a chance to fix it.

5. Your content and contact data

You own your content and the contact data of the people who interact with your Instagram accounts and Facebook Pages. You give us permission to host, copy and process it only to provide, secure and support Every Sent. When we process personal data for you, we do it as your processor under the DPA.

You’re responsible for having the right to use that data, for telling people how you use it, and for any consent the law requires, for example before adding someone to your email list.

6. Plans, trial and billing

• Prices are on our pricing page. Plans differ by workspaces, teammates and automated DMs a month. A workspace counts toward your plan once it connects an Instagram account or a Facebook Page, and connects at most one of each. Every plan includes every feature.
• Before you choose a plan, you can use a free preview: one workspace and one live automation, for 24 hours from when it goes live. Each Instagram account and Facebook Page gets one preview.
• Plans start with a 7-day free trial, once per person. A card is required. Unless you cancel before it ends, the trial becomes a paid plan billed at the period you chose, monthly or yearly.
• Plans renew automatically until you cancel. You can cancel anytime in the billing portal; the plan stays active until the end of the paid period.
• Switching plans or billing period applies right away, with the difference prorated.
• Stripe processes payments. Prices exclude taxes, which we add where required. If a payment fails, Every Sent keeps working while Stripe retries. If the plan then ends, automated messages stop.
• A plan’s monthly DM count is a limit, not a meter. We alert you at 80% and 100% and keep sending. If you stay over it, we may ask you to move to a plan that fits.

7. Refunds

You can get a refund within 14 days of your first payment by contacting us. The Refund Policy has the details.

8. Lifetime plans

• A lifetime plan is a one-time payment for Every Sent on Instagram and Messenger and its improvements, for as long as we offer it. It doesn’t include future channels or paid AI features.
• Lifetime plans have the workspaces, teammates and DM limits shown when you buy. DM limits reset monthly from the purchase date.
• Moving to a bigger lifetime plan costs the difference. Buying lifetime while a subscription runs stops the subscription from renewing.
• A lifetime plan belongs to the billing account that bought it and can’t be resold.
• You can get a refund within 14 days of buying a lifetime plan by contacting us. A refunded lifetime plan ends.
• Lifetime plans are on sale until November 30, 2026. We can stop selling them earlier; plans already bought aren’t affected.

9. Ending the agreement

You can stop using Every Sent at any time. We may end or suspend the agreement if you seriously breach these Terms, don’t pay, or use Every Sent unlawfully, or if we stop offering it. You can export your contacts before your account closes.

Disconnecting an Instagram account or Facebook Page, or removing Every Sent in Instagram’s or Facebook’s settings, stops automations for it. See the Privacy Policy for how to delete data.

10. Our rights

We own Every Sent, its software and its brand. These Terms give you only the right to use it while your account is active. If you send us feedback, we may use it freely.

11. Disclaimers and liability

To the extent the law allows, Every Sent is provided “as is”. We don’t promise it will be uninterrupted or error-free, or that Instagram or Messenger will accept every message.

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or lost profits. Our total liability is limited to the greater of US$100 or what you paid us in the 12 months before the claim. This doesn’t limit liability the law doesn’t allow us to limit.

12. General

New Hampshire law governs these Terms, and New Hampshire courts have exclusive jurisdiction, unless the law gives you a different right that can’t be waived. If we materially change these Terms, we’ll give reasonable notice, and you’ll be asked to agree the next time you sign in.

ARIFLOGS SERVICES LLC, 32 Hubbard Hill Road, Rindge, New Hampshire 03461, United States. hello@everysent.com